We collect and use personal information about you to establish your user account, and to interact with you to provide customer service. Specifically, when you set up an account with any of our services, we require your e-mail address and first and last name. You will also be asked to provide your phone number and address, which allows us to personalize our services to you; however, this information is optional and not required to establish an account. We may also collect credit card information in connection with any purchase you may make. Any such information required to process a transaction is collected securely by our credit card processor and we do not have access to your credit card information, other than the last 4 digits of your account number, which we retain for tracking purposes. At times we receive data from third-party organisations when they have received your consent to share data with third-parties.
We share personal information about you under the following circumstances:
By providing your contact information to us, you are registering to receive communications from us directly or through a third-party. If you no longer wish to receive these communications, please let us know by sending an email to firstname.lastname@example.org. You may also opt-out by clicking on the unsubscribe link in our emails. Even if you opt-out, we may still send you notices related to your account or as otherwise required to comply with applicable law or other contractual requirements.
Please note that we only control our own mailing list and policies. Third-party advertisers that maintain their own mailing lists may send communications that advertise our services. You would need to contact these parties directly in order to stop receiving their email communications.
The security of your personal information is very important, and we take a number of steps to safeguard it. For example, we limit access to personal information to those employees or agents who need the information to provide requested products and services to you. We also maintain physical, electronic, and procedural safeguards that comply with or exceed federal standards to guard your personal information, and we anonymize or expunge data when it is no longer necessary to provide services to our users or substantiate records for our partners.
Upon request via email or mail, we will provide you a summary of personal information retained by us. We will only send your personal records to your email address or postal address that we have on file for you. To obtain, modify, correct, change, update or remove your personal records from our database, please send your request via email to our Data Protection Officer at email@example.com – note can be same as above if you want. We will require that you prove your identity before providing any personal information.
California residents may, no more than once per calendar year, request information about our disclosures of certain categories of personal information to third parties for direct marketing purposes. To be valid, requests must be submitted to us at firstname.lastname@example.org. Within thirty days of receiving this request, we will provide a list of the categories of personal information disclosed for direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of the third parties.
Updated February 2020